Short answer
On Fiverr you buy services called gigs. You pick a seller and a package, pay upfront, send your requirements, and the seller delivers within the stated time. Fiverr holds your payment and releases it to the seller only after you accept the delivery or the order completes.
Fiverr works more like an online store for services than a job board. Instead of posting a job and waiting for proposals, you browse ready-made offers and order the one that fits.
How Fiverr works in 7 steps
- Search for a service. Type what you need, for example "webflow website" or "logo design".
- Filter the results. Use seller level, Fiverr Pro, budget and delivery time.
- Compare gigs. Each gig has packages (often Basic, Standard and Premium) with a price, delivery time and number of revisions.
- Message the seller. Ask questions or request a custom offer if your project does not fit a package.
- Order and pay. You pay upfront, including Fiverr’s buyer service fee. Fiverr holds the money.
- Send your requirements. The delivery clock usually starts once the seller has your brief and files.
- Review the delivery. Accept it, or request a revision within your package. When the order completes, the seller is paid and you can leave a review.
Key Fiverr terms
| Term | Meaning |
|---|---|
| Gig | A service a seller offers, with fixed packages |
| Package | Basic, Standard or Premium version of a gig |
| Custom offer | A tailored quote from a seller for your project |
| Revision | A round of changes included in the package |
| Resolution Center | Where you request cancellations or changes to an active order |
| Fiverr Pro | A tier of vetted freelancers with a satisfaction guarantee |
What it costs
You pay the gig price plus Fiverr’s buyer service fee: 5.5%, plus $3.50 on orders under $200, according to Fiverr’s Help Center. See Fiverr fees explained for details.
Tips for a smooth first order
- Read the full gig description and FAQ.
- Check what files are included before you order.
- Send a clear brief with examples. Our design brief guide helps.
- Review deliveries quickly so revisions stay within the timeline.